Privacy Policy


The privacy policy has been compiled to provide better service to stakeholders on how their personal identifying information is used and utilized electronically.

Privacy policy, as mentioned in the Egyptian Privacy Protection Law, refers to information that can be used to identify individuals, whether individually or in combination with other information.

Please read our privacy protection policy carefully to understand how we safeguard and use your personal information and how we handle it according to our online platform.

All your credit card data will not be stored, sold, shared, rented, or displayed to a third party.

The policies and terms of the website may be periodically updated or changed to meet requirements and standards. Therefore, we encourage customers to visit and review these sections of the website to stay informed about any updates or modifications. The modifications are effective on the day of their release.

Some of the commercial advertisements you see on our website are selected and launched by a third party, such as display ads, marketing agencies, and audience segment providers. Some of these parties may collect information about you and your online activities, both on our website and on other websites, through cookies, web beacons, and other technologies to determine your interests and deliver personalized advertisements based on your interests.

Please note that we have no control or access to the information and interests collected through the advertiser and they are not covered by the website's privacy policy.

Please kindly remove any data that contradicts the above.

What personal data do we collect from visitors to our website?

When you request or register on our website, you may be asked for your name, email address, phone number, credit card information, or details that you provide in your feedback.

When do we collect information?

We collect data from you when you register on our website to request a product or when you enter information on our website.

How do we use your data?

  • We may use it to complete your transactions, register for sending the latest updates, respond to surveys, or for marketing communication.
  • Browse the website or use other website features for the following reasons:
    • Personalize ads and provide the type of content you are interested in.
    • Improve our website to provide better service to you.
    • Better serve you and meet customer service requirements.
    • Manage marketing contests, opinion polls, or other website features.
    • Process your transactions faster.
    • Follow up with customer service after purchase (live chat, email, phone inquiries).

How do we protect your data?

  • Our website is regularly scanned for any security vulnerabilities and potential weaknesses to secure your visits to our website as much as possible.
  • We use regular malware scanning programs.
  • We collect your personal data in a secured network accessible only by a specific group of individuals who have the authority to access such data and are required to keep it confidential.
  • All sensitive data you provide is transmitted via encrypted socket layer (SSL) technology.

Do we use cookies?

Yes, cookies are small files that websites provide to your device (if allowed) to enable the website to recognize your browser and capture certain information.

For example, we use cookies to help us remember and update the items in your shopping cart, and they are also used to help us understand your preferences based on your previous or current activity on the website and provide you with enhanced services.

They help us gather data about website traffic and interactions, so we can offer a better website experience in the future.

Data Disclosure to Third Parties:

We do not sell, trade, or otherwise share any data or share data with a third party unless we inform the data owner in advance.

This does not include website hosting and other parties working on developing our site to serve its users, as long as these parties agree to keep this information confidential.

We may also disclose data if it is legally appropriate and in accordance with our website policies, and to protect our rights and the rights of others. However, some non-personal visitor information may be provided for advertising purposes.


Google advertising requirements can be summarized through Google's advertising principles, which are designed to provide a positive user experience. Google, as a third-party vendor, uses cookies to serve ads on our site.

Users can opt-out of the use of the DART cookie by visiting Google's Privacy Policy for Ads and Content Network.

We have implemented the following:

We collaborate with external entities like Google using first-party cookies (Google activities) and third-party cookies (double click) or other external identifiers together to collect data related to user interactions with ad impressions and other advertising service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page.

Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or using the Google Analytics Opt-Out Browser Add-on.


Our website is designed for adult use, and obtaining parental consent is required before collecting personal information. The terms of this consent may vary from country to country.

If you are a child above the age specified in your country, you must obtain parental consent, review the terms of the privacy policy with your parents, and it will be deleted as soon as possible.

We collect your email for the purpose of:

Sending information, responding to inquiries, addressing requests and inquiries, processing orders, and sending information and updates related to orders and products.

We may also send some additional data related to your product or service.

To avoid blocking you, we agree to the following:

Not to use false or misleading subjects or email addresses.

Identify the message as an advertisement in a reasonable manner.

Include our actual business address or headquarters.

Monitor third-party email marketing services for compliance.

Respect withdrawal requests and unsubscribe promptly.

Allow users to unsubscribe using the link at the bottom of each email.

If you wish to unsubscribe at any time, send a message to the email:

Follow the instructions at the end of the message, and we will remove you from all correspondences.